Mattress Care Tips
Maximize the life of your mattress with these Do's and Don'ts.

DO turn your mattress frequently. The materials used in this mattress are designed to conform to your body's individual contours. If your mattress is 2-sided, rotate your mattress head to toe after 2 weeks use (see step 1 Turning a Mattress Correctly in Two Easy Steps) then 2 weeks later flip the mattress over (see Step 2 Turning a Mattress Correctly in Two Easy Steps). Continue this sequence for the first 3 months of use, then once every month thereafter to maximize its conformance to your body. If you own a Never Turn mattress rotate it head to toe (see step I Turning a Mattress Correctly in Two Easy Steps) for every 2 weeks for the first 3 months of use, then once every month thereafter. It is your responsibility to turn the mattress in this manner to ensure validation and compliance with these warranty provisions.

Steps 1 and 2: Turning a Mattress Correctly in Two Easy Steps.

DO carry your mattress flat on its side. It's easier to handle and less likely to damage the mattress.

DO keep your bedding clean. We require the use of a mattress pad especially if children use the bed.

DO replace the foundation when purchasing a new mattress. An old foundation may not provide sufficient support. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress.

DO air out your new mattress in a well ventilated area.

DO use an appropriate frame and centre support for queen and king size sets. Using a support frame will validate your warranty.


Figure 1: Examples of proper bed frames for Queen and King size beds.

DON'T smoke in bed. This mattress is manufactured as required by federal law to resist but not necessarily eliminate, ignition by smoldering cigarettes.

DON'T carry mattress using handles. Use handles only to position mattress on foundation.

DON'T let anyone stand or jump on your mattress or foundation. It was not built for that kind of weight concentration.

DON'T allow your mattress to get wet. Protect it from water or other liquids.

DON'T place a board between your mattress and foundation. Your sleep set is designed specifically to provide you with support.

DON'T bend your mattress under any circumstances. Such treatment may damage the innerspring unit. Flex rather than bend the mattress when going through doorways and DON'T bend the corners when putting in fitted sheets.

DON'T remove the law tag label at the end of your mattress. This serves as means of identification to establish your warranty rights.

DON'T use dry cleaning fluid of any type on your mattress. These chemicals will damage some of the construction materials.